Gather representatives from your sales and marketing teams, as well as decision-makers in your organization, around the table for a collaborative workshop. Take this time to determine exactly what website users expect to do when they reach your site and how they accomplish those tasks. Chances are, you’ll quickly identify holes in your user experience. Use the data you’ve gathered to rework the flow of your website. Until this is running smoothly, you can’t expect your marketing efforts to do all the work.

Nice article on "small business marketing strategies". I completely agree with you that small businesses don't use the web as effectively as possible. I believe it's a big challenge for small businesses to reach their customers online. They don't know where to begin their marketing. Small companies should build a brand in order to connect with their customers.
The more methods you employ for customers to visit your account, the more exposure you get as part of you online marketing strategies. Your social media accounts should be accessible everywhere; clickable icons on your website, email signatures and addresses on all marketing materials. Join groups and (where allowed to) post special offers and promotional material.
In 1999, I started this company with a mission statement that said, “We will work toward bringing in the most amount of relevant traffic to our clients’ websites, using the most ethical methods available.” That mission remains the same today. Over the years, the game has evolved; the rules have changed, and how the game of SEO is played has changed, but our services today still hold true to our original mission.
   3. Take a look at keywords and key phrases extensively. The phrases you believe your target audience may be trying to find might actually be incorrect. To obtain the optimal phrases to optimize for, use research tools for example Keyword Discovery, Word tracker or Google's Keyword Tool. Compile lists of the very relevant phrases for the website and select a couple of different styles for each page. Never aim for general key phrases for example "travel" or "vacation," because they are rarely suggestive of what your website is really about.

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There’s a good chance you lived through this very experience. James Cameron’s 1997 cinematic landmark Titanic was an unprecedented hit, holding the title as highest-grossing film of all time for 14 years. The scene described above is perhaps its most famous — the linchpin in a love story sparked by deep, genuine trust that materialized almost out nowhere.
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