Finally, it’s critical you spend time and resources on your business’s website design. When these aforementioned customers find your website, they’ll likely feel deterred from trusting your brand and purchasing your product if they find your site confusing or unhelpful. For this reason, it’s important you take the time to create a user-friendly (and mobile-friendly) website.
Work with a public relations professional to get your business into articles and news stories on topics related to what you do. It will not only help establish you as a trusted expert, but it will introduce your business to an even broader base of people. You can also sign up for free services that connect you with writers looking for sources, such as Help a Reporter Out.
GroundSwell - GroundSwell is a new book by genius Forrester analysts, Charlene Li and Josh Bernoff. Through Forrester, they have access to the data about how people are using social media sites. As we learned from the amazing attendance at this week's social media webinar, a lot of people are trying to figure out how to engage in social media to promote their businesses. Social media sites are where your next customer is hanging out. And your next one. And your next one. You should be there too.
To build your digital marketing strategy, you need to decide what content is going to help you reach your goals. If your goal is to generate 50% more leads via the website than you did last year, it's unlikely that your 'About Us' page is going to be included in your strategy -- unless that page has somehow been a lead generation machine in the past.
You're also spot on with your paid and conversion comments. Paid not only gives you certain ROI information, but can help boost your visibility when organic is struggling. And conversions are certainly a huge factor in the overall picture, not just traffic. Small businesses need to know who they're targeting and what they're likely to be interested in in order to increase conversions. 
A pop-up on your website allows you to collect information such as email addresses, from people who visit your site. You can also use a popup to offer a coupon code or discount to first time customers to further entice them to continue to your site or buy your product or service. Combine them for the ultimate popup: A coupon in exchange for an email address. Popups are so helpful because once you create them, they do all the work for you.
Loved loved this post! I love when Moz post small business focused articles. I loved number one and the break down of developing a brand. These questions can easily be applied to any company who is needing a place to start. I believe it could work for both online and offline marketing and by understanding your brand you can have a overarching strategy that will be effective. 
By becoming completely transparent, we have been able to shine a light on how you successfully market an online business through all forms of digital marketing, but we don’t stop there. When clients receive our digital marketing services, they are educated on how each element of their marketing campaign is bettering their online presence. We’ve learned that ensuring everyone is on the same page helps lay a successful foundation for both the marketing campaign and partnership.
I have been a customer with Active Web Group since 2005. They helped set up a home inspection website for my business. I have had nothing but excellent customer service. Recently, it was time to update my website to meet my client’s needs via a mobile device/responsive friendly website. Donna Weber was my go to person. She was very helpful and had great idea’s on how and what I should update. Web design or a look of a website is definitely not my strong suit, but they showed me numerous styles and examples. It was as easy as telling them “that one” and the site was on its way to being redesigned. It was a very quick process and I was “in the loop” every step of the way. The site looks great! Thank you!
Before online marketing channels emerged, the cost to market products or services was often prohibitively expensive, and traditionally difficult to measure. Think of national television ad campaigns, which are measured through consumer focus groups to determine levels of brand awareness. These methods are also not well-suited to controlled experimentation. Today, anyone with an online business (as well as most offline businesses) can participate in online marketing by creating a website and building customer acquisition campaigns at little to no cost. Those marketing products and services also have the ability to experiment with optimization to fine-tune their campaigns’ efficiency and ROI.
The Nielsen Global Connected Commerce Survey conducted interviews in 26 countries to observe how consumers are using the Internet to make shopping decisions in stores and online. Online shoppers are increasingly looking to purchase internationally, with over 50% in the study who purchased online in the last six months stating they bought from an overseas retailer.[23]
Delta Air Lines is a prolific user of social media, specifically on its Twitter handle. The brand uses this account to engage potential passengers in a variety of ways that are both timely and emotionally stimulating. Last month, in honor of Breast Cancer Awareness Month, the company began sharing personal stories from Delta employees directly through the company's Twitter feed. Here's the beginning of one story's thread, below.
No longer do you need a publishing company or thousands of dollars to get distribution for a book. Amazon, for instance, will let you upload a digital book for free, with a 33 percent take on every sale. The goal is not to make a profit from direct book sales but to use it as a lead generation tool, encouraging readers to opt into your website for further information.

Based on my experience working with many law firms and other industries, I can tell you that trust is important to the success of your online marketing campaigns. Your marketing plan should start with building a reputable brand and website, followed by ongoing strategies that educate and hopefully turn website visitors into loyal clients. It's important to be at the forefront of their mind when they need you most.
"Most people don't believe a five star review or think it originated most likely by the friends or family of the business being reviewed, but I give a five star review to Marketing1on1 for SEO services without reservation or hesitation. The reason is simple: results. Marketing1on1 is the fourth small business SEO firm I've used over the course of five years. The others provided mixed results and one was even a con artist, IMO. Marketing1on1 staff have proven over a variety of circumstances that not only do their high-powered backlink combos work but they are safe and applied in such a nuanced and careful manner as to comport with Google's potentially bad temper."
You can also diversify your web presence, creating a twitter.com account. After setting up your Twitter account, you can link both accounts so that your friends, the camera to see your tweets. Once people know you as a person, they will be more than willing to listen to your business opportunity. Keep in mind that people on the Internet is constantly flooded with opportunities for business, so it is very important that you set yourself apart from the rest.
There’s a good chance you lived through this very experience. James Cameron’s 1997 cinematic landmark Titanic was an unprecedented hit, holding the title as highest-grossing film of all time for 14 years. The scene described above is perhaps its most famous — the linchpin in a love story sparked by deep, genuine trust that materialized almost out nowhere.
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